Return policy

Satisfaction

If you are not 100% satisfied with your purchase, you may return the product for a full refund. You can return a product up to 15 days from the date of purchase. The buyer is responsible for the return shipping costs. Any product you return must be in the same condition as you received it and in the original packaging.

Exchange

No exchanges are possible. If the painting is not suitable for you, we will proceed to a refund and you will be able to buy another one on our website.

Gifts

It is possible to buy a painting as a gift. In this case, when you buy it, please specify the name and the delivery address. Thus, we will be able to deliver it to the person of your choice. If you have any questions or concerns, you can contact us at info@joartiste.com or by phone at (514)622-9053.